Development
Application and Report Development
I have written over 1,000 Crystal Reports and probably 100 or so Microsoft Access and Excel applications. Check out some of my Crystal Reporting tips here. Many of these reports replace the time-consuming and error-prone manual process of manually cobbling together disparate sources of information.
Training Material Development
If you are simply looking for training materials, I have created many “how-to” guides with extensive screen shots, examples, and step-by-step instructions. I use screen shots and diagrams liberally to create very user-friendly documents, something that many organizations lack and need in the event that a key employee departs.
Documentation Development
One of the biggest risks for organizations is incomplete or inaccurate documentation. Should an end user exit the organization, others often have to scramble to perform that person’s job. I can fill in the gaps by creating custom documentation of business processes, interfaces, and daily activities that insulate your organizations against many operational risks stemming from employee departures.

