Vendors
The Impossibility of Making Everyone Happy
Posted on 18. Mar, 2009 by Phil Simon.
Training a class this week reminded me of the delicate nature of change. As vendors ostensibly improve their applications’ functionality and user interfaces, every end-user is not going to be happy. Within the same organization and across different ones, different people deal with different system-related changes in vastly different ways.
When Vendors Decommission Applications
Posted on 10. Feb, 2009 by Phil Simon.
While a vendor decommissioning an “older” applications is hardly news, rare is the organization that will try to fight this in court.
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Thanks, Stephen!