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Contributors

The Next Wave of Technologies will contain contributions from each of the following experts on these topics:

In addition, Jill Dyché of Baseline Consulting has written a really exciting foreword. Finally, I have written five chapters on topics such as IT’s role in preventing an organization’s demise and readying the troops for battle.

Contributor Biographies

Charlie Bess

Charles E. Bess is an HP Fellow, a title awarded to the corporation’s most innovative thought leaders in recognition of their exceptional achievements. During his career, he has performed various technical and formal leadership roles. Currently, Charles is the owner of the global architecture capability that aligns EDS’ architecture activities for clients with industry standards and methods. He has been the Chief Technologist for the EDS relationship with a number of large clients including most recently Kraft foods. He has also been the Chief Technologist of EDS’ global application delivery organization and started the application portfolio. He has numerous patents pending related to the software development process, knowledge management and information recovery. Charles received a B.S. degree in electrical engineering from Purdue University and a master’s degree in business administration from Southern Methodist University. Charles is currently licensed as a professional engineer in the state of Texas. He is active on Southern Methodist University’s MBA associate board where he acts as mentor and coach for MBA candidates and interfaces regularly with Purdue University’s Electrical Engineering school on technology direction. He is also on the executive board of the US-FIRST robotics competition in North Texas and is a senior IEEE member.

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Dalton Cervo

Dalton Cervo is the Customer Data Quality Lead at Sun Microsystems. He is part of Customer Data Steward and a member of the Customer Data Governance team responsible for defining policies and procedures governing the oversight of master customer data. Dalton has worked at Sun for over 8 years. He started as an IT Software Engineer developing web applications, moving into IT Project Management and eventually into the business area as part of the Market and Business Intelligence team. In the last three years, Dalton has led several customer data management efforts, including: data collection, cleansing, standardization, enrichment, and hierarchy classification; master data management conversion, consolidation, standardization, and cleansing; and data quality standards, policies, metrics and monitors. Dalton is a member of the Customer Advisory Board for DataFlux and spoke at the IDEAS conference in 2008 on the topic of customer data metrics. He is an expert panelist and a featured blogger for Data Quality PRO. Prior to Sun, Dalton worked for almost 10 years as Software and Systems Engineer in the aerospace industry in multiple international projects. Dalton is PM certified and has a BS in Computer Science and an MBA.

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Bob Charette

With nearly 35 of years experience in a wide variety of software, systems and management positions, Robert N. Charette is an internationally acknowledged authority and pioneer in risk management and its use to increase corporate innovation and risk taking. Robert Charette serves as a senior advisor to a wide variety of international organizations, high tech consortiums, as well as government departments on the effectiveness, impacts, and rewards/risks of their high-technology programs and policies. Charette also acts as chief risk consultant to financial organizations and organizations when investments, mergers or takeovers are considered. Over his career, Charette has been involved in dozens of risk assessments on projects and programs ranging in cost from several million to several billion dollars each. Charette co-founded the Decision Empowerment Institute with Dr. Brian Hagen in 2007, and founded the ITABHI Corporation, a risk management consultancy in 1987. Charette is also on the advisory board of Foundation Ventures, a New York City-based investment firm. He is a Fellow and director of the Enterprise Risk Management and Governance practice for the Cutter Consortium, a Boston-based IT information and research company. Charette is also a national award winning contributing editor to IEEE’s Spectrum magazine, the flagship magazine of the world’s largest professional technical society. In 2009, Charette received the IEEE Computer Society’s coveted Golden Core Award which recognizes IEEE Computer Society members for their long-standing membership and outstanding service to the IT community. He is a frequent international lecturer and author. He is the author of the McGraw-Hill books Software Engineering Risk Analysis and Management (1989), Applications Strategies for Risk Management (1990), Software Engineering Environments: Concepts and Technology (1986), and co-author of A Unified Approach for the Development of Systems (1987). He also was the primary author of the Introduction to the Management of Risk (HMSO: 1993). Along with these, Charette has written risk management chapters or contributions for the Encyclopedia of Software Engineering (1994, 2001), Advances in Computing (1997) and Effective Risk Management: Some Keys to Success (2003). Charette has written over 100 magazine, journal, and other articles on the subject of risk management and governance appearing in magazines from IEEE Spectrum to Government Executive to Business Intelligence Review. Charette was a long-time contributing editor to the London-based magazine Software Management, and is currently on the editorial board of Software Quality Professional.

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Roland Cuellar

Roland Cuellar is Vice President at LitheSpeed LLC, a consultancy focused on helping organizations successfully adopt Agile and Lean methods at the enterprise scale. Roland has worked with a number of Fortune-500 firms in the deployment of Agile methods. Roland regularly speaks and publishes in a variety of journals and conferences on the topics of Enterprise Lean and Agile, Software Metrics, and IT Portfolio Management. Roland has also worked for such organizations as IBM, Lockheed Martin, DHL, and The Baylor College of Medicine. Roland has a BS in Computer Science from the University of Houston, an MBA from UCLA, and is a Lean-Six-Sigma Green Belt.

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Jason Horowitz

Jason Horowitz is a NYC-based business consultant working with organizations in IT and green technology in areas including global operations, product management, and social media. He also serves on the Board of Directors for Cultural Heritage Imaging, a non-profit engaged in development and adoption of practical digital imaging and preservation solutions to save humanity’s cultural treasures. From 1997-2008, he played a key role in expanding Sun Microsystems, Inc.’s global product development activities: as Director of Business Operations for a California-based division with product development at more than a dozen locations spread across four continents, as founder and Director of the organization’s St. Petersburg (Russia) software development center, managing Sun’s Prague operation, and running an outsourced global engineering program. Prior to joining Sun, Jason worked for the U.S. State Department as a career member of the U.S. Foreign Service. Jason has Bachelor’s and Master’s degrees from Columbia University and UCLA, respectively.

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Steve King

Steve King is the head of consulting and architecture for the DMSBT Group. Steve leads a team of enterprise and solutions architects to provide design, integration and consulting services to numerous Global 500 organizations and government organizations. Steve has had a lifelong interest in computer systems and began his career as an application Programr. Since then, Steve has been responsible for the design, development and management of multi-million dollar technology projects across the globe. Steve is considered by many as one of the foremost experts in the Asia Pacific region on Google Enterprise technologies and is an active contributor to both the Google Developer Community and Google Support Community. Throughout his career, Steve has been a regular contributor to a variety of OS projects, and has been an advocate and pioneer in the delivery of business applications through the browser. Steve collaborates regularly with industry leaders from all over the world, keeping them abreast of the latest trends and developments. This allows him to stay current with the latest OS and proprietary enterprise software and development projects.

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Michael Krigsman

Michael is the CEO of Asuret, Inc., a consultancy that optimizes organizations’ use of technologies. He is a recognized authority on the causes and prevention of IT failures and is frequently quoted in the press on IT project and related CIO issues. Michael writes a respected and popular blog, called IT Project Failures, for ZDNet, a unit of CBS News. He is considered an enterprise software industry influencer and provides advice to technology buyers, vendors, and services firms. Previously, Michael served as CEO of Cambridge Publications, which develops tools and processes for software implementations and related business practice automation projects. Michael has been involved with hundreds of software development projects, for organizations ranging from medium startups to Fortune 500 organizations. Michael graduated with an M.B.A. from Boston University and a B.A. from Bard College. He is a Board member of the America’s Cup Hall of Fame and the Herreshoff Marine Museum in Bristol, RI.

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Heather Meeker

Heather Meeker is the chair of the IP/IT licensing and transactions group at Greenberg Traurig, LLP. She is one of the leading authorities on legal issues in open source licensing, and is a frequent commentator and lecturer on the subject. She is involved in many organizations helping to educate lawyers and set policy in this area: former Chair of the Open Source Committee of the SciTech Section of the ABA, Advisory Board Member of Open Bar, and pro bono counsel to Mozilla Foundation. Heather has provided open source counseling to clients ranging from technology startups using open source in product development, to public technology organizations conducting open source code releases, to venture capitalists assessing new business models in the software industry. She also served as an adjunct professor at the UC Berkeley School of Law and Hastings School of the Law, is a member of the American Law Institute, and in 2005 was selected by the Daily Journal as one of the top 30 intellectual property lawyers in California. She is listed in Chambers’ 2008 guide as a leading business lawyer in California. She also worked for many years in the entertainment and computer industries, prior to her work as an attorney. Her book The Open Source Alternative: Understanding Risks and Leveraging Opportunities was published by Wiley & Sons in February, 2008.

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Jason Miletsky

Jason Miletsky is CEO and executive creative director at PFS Marketwyse, a leading New Jersey agency specializing in helping mid- to large-sized companies bridge the gap between traditional and Internet marketing. An industry veteran, Jason heads up a creative team of marketing professionals focused on developing brands and generating awareness through traditional, online, and integrated efforts. His marketing work has included successful consultation and campaigns for companies including Hershey’s, AmerisourceBergen, Emerson Electric, JVC, and The Michael C. Fina Company. Jason has authored eight books, including Perspectives on Marketing and Perspectives on Branding, as well as his new college textbook, Principles of Internet Marketing (see below)

Jason speaks publicly at seminars, companies, and universities on topics including marketing, brand-building, and various Internet-related topics. He has been a featured speaker for the Institute of International Research (IIR), National Association of Broadcasters (NAB), Strategic Research Institute (SRI), New Jersey Institute of Technology (NJIT), Pratt, and others on topics ranging from marketing campaign development, advertising and the power of the Web for branding purposes.

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Brian P. Morgan

Brian P. Morgan works as an assistant VP at a large Asset Management firm in New York City, where he’s spent over seven years implementing BI systems, starting a BICC, and managing application development in Finance. He is a leader in his field and others look to him for ways to help streamline company solutions. He spent two years at Merck and Co, doing BI/OLAP development on projects around the world. He then worked as an independent consultant implementing BI solutions at organizations in and around the New York tri-state area. He graduated from The College of New Jersey (formerly known as Trenton State College) with a BS in Computer Science.

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Brian Rosenberg

Mr. Rosenberg has worked with the implementation and optimization of ERP software for nearly eighteen years. In 1999, after leading multiple ERP and Accounting software implementations, he founded RPI in order to provide cost efficient solutions that focused on addressing customer specific business needs. His extensive work on needs analysis, business process redesign, workflow and custom application development, allows a unique perspective of how information technology can be leveraged to increase operational efficiencies and deliver bottom line results. As an industry leader in Procure to Pay best practices, Mr. Rosenberg has served on executive steering committees for multiple ERP implementations and assisted numerous billion dollar organizations in moving towards Shared Services environments. Mr. Rosenberg regularly presents at conferences on topics such as AP optimization and ERP improvement. He is an active member of the International AP Professional organization (IAPP) and the Association of Healthcare Materials Management (AHRMM). In addition, Mr. Rosenberg has supported charitable efforts as the founding Treasurer of the Baltimore Waterfront Rotary Club.

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Damien Santer

Damien Santer is the Chief Executive Officer and Chairman of the DMSBT Group, an international business and technology consulting firm operating across the Asia Pacific Region, specializing in Enterprise 2.0 solutions, Enterprise Search & Retrieval, Geospatial Portals and Software-as-a-Service solutions. Damien is a 15 year veteran of the industry, with experience across software development, applications, platforms, network infrastructure, project management and consulting with fortune 500 organizations and government departments across the region. Damien began his career as a Systems Engineer specializing in Novell Netware, but more recently has specialized in consulting on the creation of competitive advantage through the application of web 2.0 technologies within the enterprise (Enterprise 2.0) and the associated organizational change required to implement. Damien serves as a director and business and technology advisor to numerous organizations and is a recognized industry expert and speaker, having presented at Singapore Institute of Management, Broadcast Asia and various CIO, Government and Defense seminars and symposia.

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Bhuvan Unhelkar

Bhuvan Unhelkar (BE, MDBA, MSc, PhD; FACS) has 26 years of strategic as well as hands-on professional experience in Information and Communication Technologies (ICT) and their application to business and management. He is the founding principal of MethodScience.com and has notable consulting and training expertise in software engineering (modeling, processes and quality), enterprise architecture, project management, collaborative web services and mobile business. Dr. Unhelkar earned his Doctorate in the area of “object orientation” from the University of Technology, Sydney, in 1997. Subsequently he designed and delivered course units like Global Information Systems, Object Oriented Analysis and Design, Business Process Reengineering, and IT Project Management in various Universities in Australia, China, and India. He leads the Mobile Internet Research and Applications Group (MIRAG) at the University of Western Sydney, where he is also an adjunct Associate Professor. He has authored/edited fourteen books in the areas of globalization, mobile business, software quality, business analysis, business processes and the UML, and has extensively presented and published research papers and case studies. His current research interests include composite software development processes for mobile applications and application of mobile technologies in helping organizations with their Environmentally Responsible Business Strategies (ERBS). Dr. Unhelkar is a Fellow of the Australian Computer Society Life member of Computer Society of India, Rotarian at St. Ives, Discovery volunteer at NSW parks and wildlife, and a previous TiE Mentor.

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Amy Wohl

A noted expert on the computer market, its products, and dynamics, Mrs. Wohl has been observing, analyzing, commenting on, speaking and writing about, and consulting to the information industry for nearly thirty years. She is the author of the book “Success in SaaS: Computing in the Cloud.” The focus of Wohl’s expertise and interest is the commercialization of new technology and the creation of new markets and business models. She has provided guidance to clients seeking to invest in or create and market products in areas ranging from word processing, desktop publishing, and office automation to voice processing, development tools, digital rights management, new operating systems (and their platforms and interfaces), Linux, Java, and web services. Her current interests include SaaS, SOA, and Web 2.0. Wohl is president of Wohl Associates, a consulting firm established in 1984, whose clients include every major systems and software vendor. She has also consulted to the U.S., state, and foreign governments. to major corporations, and to a number of universities and major hospitals. Mrs. Wohl is Editor and Publisher of the blogs Amy D. Wohl’s Opinions, and Amy Wohl’s Opinions on SaaS. She is a frequent contributor to the trade and general business press on the Internet, software, computing, computer trends, and technology. She has served as an expert witness and legal consultant on many occasions, as a board member and advisor to start-up organizations, and as lecturer on the commercialization of new technology at the University of Pennsylvania. Mrs. Wohl received a B.A. in Economics from LaSalle College and an M.A. in Economics from Temple University, where she was an N.D.E.A. Doctoral Fellow.

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